Learning Coach Corner


As a Learning Coach, you play a key role in your student's educational experience, and we're here to give you the support and tools you need to succeed. Learning Coaches have access to a variety of resources and programming within the Online School. We encourage you to take advantage of these resources, which are specifically designed to help you and your student make the transition to online learning and thrive within our school community.

Frequently Asked Questions

What is Class Connect and how do I log in?

Class Connect is the tool that your child’s teachers use for live classes and lessons. Knowing how to navigate and use the tools in Class Connect is easy. Log In to View Recording

What is the first day of school for the 2017–2018 school year?

The first day of school is Monday, August 28, 2017.

How many hours am I expected to work each day?

Students are expected to work 7.5 hours each school day.

Do I have to attend live classes?

You will have live Class Connect sessions for each subject. If you can't attend the live Class Connect, you can view the recording.

How do I request a computer?

Please contact K12 customer care at 866.512.2273 to request a computer.

If I am a new student, who can answer my academic questions during my first two weeks of school?

If you are a new student, you will be assigned a Family Academic Support Liaison. Please contact your liaison with any questions. After the first two weeks of school, you'll be assigned a homeroom teacher and should then contact your homeroom teacher with any questions.

If I am a returning student, who can answer my academic questions?

Your homeroom teacher will be your primary contact for general academic questions.

Who do I contact for technical issues?

The K12 customer care technical support team can help you with any technical concerns. You can reach technical support by calling 866.512.2273.