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FAQs

Technical FAQs

  

Do I need to have access to a computer to attend?

Yes. Based on financial need, we provide eligibility students a loaner laptop and printer to ensure they have the equipment they need for school. These laptops and printers are Texas Virtual Academy at Hallsville (TVAH) instructional property and must be returned when the student leaves the school. TVAH also provides assistance with technical and software issues for loaner laptops and printers. Families also need to secure their own internet service provider.

What computer skills are required?

The Learning Coach needs to have at least basic computer skills. Use of the computer is an important part of the online school program. In the elementary grades, it is mostly the Learning Coach who interacts with the computer. Middle school and high school students are most successful if they have basic computer skills.

How do I get technical support?

TVAH families needing customer care or technical support for computers or the online school can call 866.512.2273 (select option 2).

What does the computer system loaned by TVAH include?

Computers loaned by TVAH follow the technical specs listed here.

Questions? Call Toll-Free 844.401.0680

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*What grades are you interested in?

Please select all that apply.

I have questions about the following topics.

Add a personal note

By providing this information, you agree to receive calls/texts from a K12 or school representative or a device that will autodial the number provided. Message and data rates may apply.

We want to hear from you. Send an email or call us at 844.401.0680.*Required fields

*What grades are you interested in?

Please select all that apply.

I have questions about the following topics.

By providing this information, you agree to receive calls/texts from a K12 or school representative or a device that will autodial the number provided. Message and data rates may apply.

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Texas Virtual Academy at Hallsville
1825 Lakeway Drive, Suite 400
Lewisville, TX 75057

Phone: 844.401.0680

Phone: 844.401.0680

Texas Virtual Academy at Hallsville is an online program of Hallsville Independent School District

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Families do not pay tuition for a student to attend an online public school. Common household items and office supplies, like printer ink and paper, are not provided. Our enrollment consultants can help address your technology and computer questions and needs.

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Families do not pay tuition for a student to attend an online public school. Common household items and office supplies, like printer ink and paper, are not provided. Our enrollment consultants can help address your technology and computer questions and needs.

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